For Individuals

Your session. Your terms.

Pay for a session yourself, or use cover from an employer, a programme or an insurer. Either way, what you talk about, who you see, and whether you go at all stays entirely between you and your professional.

A person in a quiet reflective moment

What you talk about stays between you and your provider. Always.

Getting started

Three steps, and none of them involve your employer

1

Accept your invitation

You will get an invite from your organisation. Accepting means consenting to the sponsorship — you will see plainly what that does and does not share before you agree to anything.

2

Choose your own provider

Browse counsellors, coaches, lawyers and other professionals by specialism, language and availability. Nobody assigns you to anyone. If the fit is wrong, change — that is not reported anywhere.

3

Book, attend, and that is it

Your allowance covers the session. No claim to file, no receipt to hand in, and no invoice with your name on it landing on a manager’s desk.

Straight answer

What your organisation can and cannot see

You deserve this in plain language rather than buried in a policy document.

They can see

That you enrolled and whether you have used the benefit. How much of the allowance they funded has been spent. Outcome trends across groups of five or more — never traceable to you.

They can never see

What you said. Your notes, recordings, chat, assessments, diagnoses or case evidence. Which provider you chose or what you went for. This is not a setting anyone can switch on.

If your organisation ever widens what it can see, you will be asked to consent again first. Declining does not remove your benefit.
What is covered

More than counselling

What is available depends on what your organisation funded — you will see your own list when you sign in.

Mental health

Individual sessions, follow-ups and crisis appointments with licensed practitioners.

Career & life coaching

Direction, confidence, transitions and the things that are not a clinical problem but still weigh.

Legal support

Employment, tenancy and family matters — advice and representation, confidentially.

Portrait of a programme beneficiary
Beneficiary
“I checked three times whether my manager would find out. Once I understood they only ever see a number in a group of thirty, I booked. I would not have gone otherwise.”

Operations team member · sponsored through an employer programme

Already been invited?

Accept the invitation from your organisation and pick a provider in a few minutes.